Privacy Policy

Who we are

AFKN is an AI-first B2B eCommerce consultancy based on the Sunshine Coast, Australia. In this policy, “AFKN”, “we”, “us” and “our” refer to AFKN. If you have any questions about this policy or how we handle your information, contact us at hello@afkn.com.au.

Information we collect

We only collect information we need. That includes:

• Information you give us. When you contact us or request something — such as our AI Skills pack — you may provide your name, work email address, company and anything you choose to include in a message.
• Technical and usage information. Like most websites, we may collect standard information your browser sends, such as your IP address, device and browser type, and how you move through the site.
• Cookies and analytics. We may use privacy-respecting analytics and essential cookies to understand how the site is used and to keep it working. You can control cookies through your browser settings.

How we use your information

We use the information we collect to:

• respond to your enquiry and deliver anything you've asked for;
• provide, maintain and improve this website;
• send you material you've requested, and — where you'd expect it — occasional updates about our work (you can opt out at any time);
• meet our legal and regulatory obligations.

We do not sell your personal information, and we don't use it for purposes unrelated to those above without your consent.

How we share information

We share personal information only where it's necessary to run our business — for example with trusted service providers who host this site, deliver our email, or provide analytics on our behalf. Those providers may process data outside Australia; where they do, we take reasonable steps to ensure it's handled consistently with this policy. We may also disclose information where required by law.

How we protect and keep your information

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access, modification or disclosure. We keep personal information only for as long as we need it for the purposes described here, or as required by law, and then delete or de-identify it.

Your rights

You can ask us to access the personal information we hold about you, to correct it if it's wrong, or to delete it. Just email hello@afkn.com.auand we'll respond within a reasonable time. If you're not satisfied with how we've handled your information, you can also contact the Office of the Australian Information Commissioner (OAIC).

Children

This website is intended for a business audience and is not directed at children. We don't knowingly collect personal information from anyone under 16.

Changes to this policy

We may update this policy from time to time. When we do, we'll revise the “last updated” date above. Please check back occasionally so you're aware of any changes.

Contact us

Questions, requests or complaints about privacy can be sent to hello@afkn.com.au.